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Elements and Performance Criteria

  1. Plan workshop layout
  2. Source and purchase tools and equipment
  3. Set up workshop or service centre
  4. Prepare quotations and orders
  5. Monitor workshop operations

Required Skills

Required skills

Required skills include

planning and organising

selecting and implementing appropriate repair systems

preparing quotes and estimates

preparing orders

controlling stocks of spare parts

sketching

accessing information

preparing procedures

monitoring and reviewing procedures and systems

Required knowledge

Required knowledge includes

horological workshop and service centre layouts zoning of areas and other considerations

occupational health and safety OHS issues for watch and clock trade

handling and storagedisposal of solvents and other chemicals

job control systems and methods of monitoring work flow

horological tools and equipmentsuppliers

ergonomics ventilation dust control lighting and climate control requirements for horological industry

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

A person who demonstrates competency in this unit must be able to plan and set up a horological workshop or service centre to industry standards and monitor and review operations for efficiency and effectiveness in accordance with safety and other regulations and procedures

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently

plan horological service centre layout

source and set up equipment

set up repair systems and procedures

monitor and review operations

prepare quotes estimates and orders

Context of and specific resources for assessment

Assessment may occur on the job or in an appropriately simulated environment Access is required to real or appropriately simulated situations including work areas materials and equipment and information on workplace practices and OHS practices

Where applicable reasonable adjustment must be made to work environments and training situations to accommodate ethnicity age gender demographics and disability

Access must be provided to appropriate learning andor assessment support when required Where applicable physical resources should include equipment modified for people with disabilities

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of the MEM Metal and Engineering Training Package

Assessment must satisfy the endorsed Assessment Guidelines of the MEM05 Metal and Engineering Training Package.

Assessment methods must confirm consistency and accuracy of performance over time and in a range of workplace relevant contexts together with application of underpinning knowledge

Assessment methods must be by direct observation of tasks and include questioning on underpinning knowledge to ensure its correct interpretation and application

Assessment may be applied under projectrelated conditions real or simulated and require evidence of process

Assessment must confirm a reasonable inference that competency is not only able to be satisfied under the particular circumstance but is able to be transferred to other circumstances

Assessment may be in conjunction with assessment of other units of competency where required

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Workshop layout

Workshop layout may include:

orientation for adequate natural/artificial light

ventilation control

humidity and dust

appropriately positioned power points

consideration of work zone layout

Work zones

Work zones may include:

customer reception

administration

dismantling and reassembling

cleaning

polishing

storage (e.g. solvents, spare parts and technical guides)

Fixtures and furnishings

Fixtures and furnishings may include:

workbenches

chairs

lights

ventilation, extraction and dust suppression

climate control

desks

point of sale and cash control devices

Major plant and equipment

Major plant and equipment may include:

watch and clock servicing equipment

testing equipment, such as electronic testers for control of timing and water-resistance testing

machinery, such as watchmakers'/clockmakers' lathe

bench equipment, such as drill press and staking set

Supply of tools

Supply of tools may include:

comprehensive assortment of watch and clockmakers' hand tools

reference catalogues and publications

Ventilation, extraction and climate control systems

Ventilation, extraction and climate control systems may include:

air conditioning and ventilation

dust extraction and trapping

chemical storage, decanting areas and fume cupboards

Repair administration systems

Repair administration systems may include:

job envelope system

repair tracking software

Other orders

Other orders may include:

supplies

tools and equipment

consumables

materials and solutions